The Oasis Hotel & Convention Center is currently seeking career driven individuals who are committed to providing a memorable experience to our guests.

Our award winning hotel is a full service property, offering 173 guest rooms along with over 30,000 square feet of meeting and conference space. Housed within the Oasis, you will find Fire & Ice Restaurant & Bar, featuring Springfield’s only ice bar.

The Oasis Hotel & Convention Center is a property structured upon our core values…

Passion- Passionate about who we are and what we do

Respect- Mutual respect and appreciation for our associates and guests

Extreme Service- We strive to be proactive and go above and beyond for our guests to have a positive and memorable experience.

Family & Community- All associates and guests are in the family. We desire to give back to the community and to each other.

Innovation & Uniqueness- We desire to be a true oasis in the region and embrace our identity.

Honesty & Integrity- We believe in being truthful and transparent, while maintaining professionalism, to our associates and guests in all situations, even when the situation is difficult.

The Assistant Banquet Manager is responsible for supporting the Banquet Manager by overseeing all aspects of a banquet or event, including set-up, food preparation, serving and cleanup.

The Assistant Banquet Manager is expected to be available nights, weekends and holidays, when many of the banquet events take place.

Responsibilities:

• Assists in overseeing the daily operations and administrative responsibilities of the Banquet department.
• Greets on-site contact for assigned event(s) and stays in contact through the event(s).
• Knowledgeable of the menu for each function served and can explain the major ingredients and preparation methods for each item to be served.
• Ensures all Banquet functions exceed the client’s expectations in accordance with the BEO.
• Manages employees during the shift and ensures appropriate professional standards of behavior, work standards, productivity, practices and customer care are enforced.
• Assumes the duties and responsibilities of the Banquet Manager in his/her absence.
• Responsible for all long and short term planning and day to day operations of the Banquet department.
• Provides the client with accurate final billing at end of function and inputs payment into computer software.
• Provides pre-function briefing and table assignments to all Banquet staff.
• Assists in the setup, breakdown, and storage of Banquet furniture, tables, chairs, equipment, supplies, audio visual, props, staging, dance floor, pipe and drape, portable bars, and any other related items.
• Ensures Food & Beverage customer service standards are attained.
• Attends BEO and F&B meetings.
• Maintains a positive teamwork environment.
• Trains employees in designated areas and monitors progress
• Works closely with the Banquet Manager and all other Hotel Management.

Requirements:

• Must have management and/or supervisory experience in Banquets, Catering, or Food & Beverage.
• Hospitality Management degree preferred.
• Excellent communication, guest service and time management skills
• Must be able to organize, plan ahead and manage workload.
• Ability to work effectively in a fast-paced and multi-tasked environment.
• Must have a positive and professional upbeat personality with a desire to deliver outstanding customer service to our guests.
• Bartending experience preferred
• Audio Visual experience preferred
• Must be flexible regarding scheduling as it is based on business demands

Physical Requirements:

• This position requires constant standing and walking. Frequent bending, squatting, handling and grasping. Must be able to lift and carry 50lbs. Pushing and pulling and average weight of 97lbs

Working Environment

• Indoor working conditions in fast paced environment.