• Executive Housekeeper

    Job Locations US-MO-Springfield
    Posted Date 1 month ago(11/5/2018 12:22 PM)
    Job ID
    # of Openings
    Oasis Housekeeping
  • Overview

    New Oasis Logo 3-1-17

    The Oasis Hotel & Convention Center is currently seeking career driven individuals who are committed to providing a memorable experience to our guests.


    Our award winning hotel is a full service property, offering 173 guest rooms along with over 30,000 square feet of meeting and conference space. Housed within the Oasis, you will find Fire & Ice Restaurant & Bar, featuring Springfield’s only ice bar.


    The Oasis Hotel & Convention Center is a property structured upon our core values:


    Passion- Passionate about who we are and what we do

    Respect- Mutual respect and appreciation for our associates and guests

    Extreme Service- We strive to be proactive and go above and beyond for our guests to have a positive and memorable experience.

    Family & Community- All associates and guests are in the family. We desire to give back to the community and to each other.

    Innovation & Uniqueness- We desire to be a true oasis in the region and embrace our identity.

    Honesty & Integrity- We believe in being truthful and transparent, while maintaining professionalism, to our associates and guests in all situations, even when the situation is difficult.


    -Reports To-

    • Hotel Operations with Room Division Manager


    -Responsible For-

    • Inspectors
    • Room Attendants
    • Housemen
    • Lobby Attendants


    -Duties and Responsibilities-

    • Prepares and designates Room Attendant and Houseman’s daily assignments.
    • Conducts daily pre-shift meetings and reviews all pertinent information for the day’s activities
    • Conducts daily inspections to ensure guest room and public area cleanliness and safety.
    • Responsible for staff training and inter-departmental communications
    • Supervises all rotational and special cleaning programs
    • Oversees inventory and disbursement control for all cleaning supplies, guest supplies, uniforms, and equipment. Personally responsible for counting housekeeping inventory.
    • Responsible for controlling expenses and minimizing waste in all areas of housekeeping. Works with Hotel Operations Manager with supply orders.
    • Assists with deep cleaning projects and/or assists housekeeping staff during rush periods. This includes cleaning guest rooms when short staffed.
    • Coordinate expected arrivals and departures with the Front desk.
    • Takes phone calls and radio requests from guests, Admin Office and Guest Services and directs room attendants and houseman to complete the required tasks.
    • Stays in constant communication with Engineering Department to maintain and correct all repairs and renovation problems.
    • Responsible for completing all necessary paperwork pertinent to departmental incentives.
    • Responsible for carrying out verbal/written reprimands and notice of absence/tardiness forms.
    • Responsible for the department schedule
    • Follows and enforces department policies.
    • Responsible for ensuring that the CHOICE brand standards are met.
    • Responsible for training staff of CHOICE brand standards.
    • Responsible for enforcing uniform standards.
    • Meets with Hotel Operations Manager and Campus Executive Housekeeper for a weekly meeting.


    -Job requirements-

    • Minimum 2 years of management experience
    • Minimum 3 years previous housekeeping experience
    • Must be able to manage multiple priorities and have the ability to work calmly in a fast paced environment
    • Strong attention to detail
    • Must have a positive “can do” attitude
    • Excellent communication skills
    • Strong interpersonal skills
    • Ability to train and motivate personnel
    • Must be a self starter and able to work a flexible schedule.


    -Physical Requirements-

    • Candidate must be able to lift and carry up to 35lbs, must also be able to push and pull up to 50lbs.
    • This position requires frequent kneeling, stooping, head turning, climbing, overhead reaching and grasping. 
    • Candidate must be able to pass a job specific post-offer physical prior to beginning employment with Oasis Hotel. 


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