IT Specialist

Job Locations US-PA-Pittston
Posted Date 3 weeks ago(1/30/2018 2:06 PM)
Job ID
2018-1920
# of Openings
1
Category
Information Technology

Overview

Prime_gif_logo

Do you like working with computers and technology? Does working with critical enterprise applications, supporting desktop users, and solving unique problems interest you? Prime is currently seeking an Information Technology Specialist with a passion to provide high quality technical support and excellent customer service to our team.

Prime is North America’s most successful refrigerated, flatbed, tanker and intermodal trucking company.   We pride ourselves on being innovators in the industry and using the latest technology to enhance our position as an industry leader.

Responsibilities

PA Aerial- Resized

Summary: 

Provide direct technical support for issues involving hardware, software and networking for users throughout the company while providing exceptional customer service by performing the following duties:

 

Essential Duties and Responsibilities include the following:

 

  • Respond to user requests for support and resolve problems
  • Monitor and respond quickly and effectively to requests
  • Install, test and configure new workstations, servers, peripheral equipment, and software
  • Monitor system performance and functionality
  • Provide support to our driving associates in person and over the phone
  • Install, configure, and maintain networking equipment
  • Maintain inventory and supplies
  • Document process and solutions

 

Qualifications

QUALIFICATIONS REQUIRED:

Any combination of education, training, and experience providing the following knowledge, skills, and abilities.

 

Knowledge

Knowledge and/or experience with administrative functions and or the IT industry would be helpful.

 

Abilities

Motivated and team oriented professional.. Strong organizational, computer, and customer service skills required. Must possess excellent interpersonal communication skills, attention to detail, analytical, forward-thinking, and ability to multi-task.  Accurate typing at least 45 WPM.  Hours for this position will be 8am-5pm Monday through Friday.

 

Experience, Education, and Training

A Bachelor’s Degree from an accredited University in a Information Technology or related field is preferred; minimum two years of relevant technical experience is required.

 

Physical Requirements

This position requires being able to sit and remain focused and motivated for long periods of time. Being able to multitask between the computer, phone, and different projects is required. Candidate must be able to lift at least 15lbs

 

Working Environment

Primarily indoors with heating and cooling regulated in a general office environment. Call volume can be heavy at times.

 

Licensing/Certification

None required.

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