Training Administrative Assistant

US-MO-Springfield
4 weeks ago(11/21/2017 5:29 PM)
Job ID
2017-1859
# of Openings
1
Category
Recruiting / Orientation

Overview

Prime, Inc.

 

Prime's enviable reputation within the transportation industry is a culmination of more than forty-five years of dedication to a unique corporate culture which seeks the most qualified professionals and routinely rewards them accordingly. Every Prime associate, driving and non-driving alike, is selected for their outstanding ability to perform well beyond typical expectations.

 

Positive, enterprising and highly-motivated individuals who possess the talent, creativity and drive to excel, routinely succeed once they join the Prime Team. The stated goal of Prime is simply to strive to be the best, not necessarily the biggest. The Prime Team cooperates to exceed customer requirements by providing exceptional customer service.

 

Prime has been built on the simple, yet significant philosophy that providing the best staff with the best equipment, the best support system and the best training ultimately leads to the best customer service. Prime's continued success is a direct result of a corporate culture that instills and inspires each associate to remain committed to reaching the pinnacle of their inherent potential.

Responsibilities

Summary: This associate will primarily provide support to the orientation department by performing the following duties:

 

Essential Duties and Responsibilities include the following:

  • Schedule training pad times for all locations.
  • Help assign student drivers to driver trainers.
  • Enter CDL exam scores into the system.
  • Register CDL exams through CSTIMS and with the state.
  • Track and analyze exam statistics.
  • Provide excellent customer service to drivers and students.
  • Issue truck keys for exam times.
  • Assign computer-based training (CBT) modules.
  • Process I-9’s for company driver new-hires and re-hires.
  • Schedule will be Friday-Monday 7am-5pm.
  • Performs related work as required.

Qualifications

QUALIFICATIONS REQUIRED:

Any combination of education, training, and experience providing the following knowledge, skills, and abilities.

 

Knowledge

Basic knowledge of trucking/transportation industry preferred, but not required. Prior customer service experience preferred.

 

Abilities

Excellent written and verbal communication skills, strong organizational and conflict resolution skills, and the ability to execute logical decisions quickly.  Ability to multitask in dynamic, fast-paced, team-oriented environment.  Good computer and keyboarding skills with the ability to accurately type at 45 WPM.  Proficient in Excel, Word, & Outlook. 

 

Experience, Education, and Training

Four year college degree in a business related field or at least one year in a customer service environment preferred.

 

Physical Requirements

Must be able to sit for a large portion of the day.

 

Working Environment

Primarily indoors with heating and cooling regulated in a general office environment. Surroundings can be noisy at times.

 

Licensing/Certification

None required.

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