Banquet Manager

US-MO-Springfield
2 weeks ago
Job ID
2017-1787
# of Openings
1
Category
Oasis Banquets

Overview

The Oasis Hotel & Convention Center is currently seeking career driven individuals who are committed to providing a memorable experience to our guests.

 

Our award winning hotel is a full service property, offering 173 guest rooms along with over 30,000 square feet of meeting and conference space. Housed within the Oasis, you will find Fire & Ice Restaurant & Bar, featuring Springfield’s only ice bar.

 

The Oasis Hotel & Convention Center is a property structured upon our core values:

 

Passion- Passionate about who we are and what we do

Respect- Mutual respect and appreciation for our associates and guests

Extreme Service- We strive to be proactive and go above and beyond for our guests to have a positive and memorable experience.

Family & Community- All associates and guests are in the family. We desire to give back to the community and to each other.

Innovation & Uniqueness- We desire to be a true oasis in the region and embrace our identity.

Honesty & Integrity- We believe in being truthful and transparent, while maintaining professionalism, to our associates and guests in all situations, even when the situation is difficult.

Responsibilities

The Banquet Manager is responsible for overseeing all aspects of banquet or an event, including set-up, food preparation, serving and cleanup. The Banquet Manager is responsible for hiring, training coaching, disciplining and reviewing the banquet staff

 

Responsibilities:

  • Oversees the daily operations and administrative responsibilities of the Banquet department.
  • Responsible for all long and short term planning and day to day operations of the Banquet department.
  • Performs daily walk-through of all function space and storerooms to ensure full compliance with Health regulations and Oasis standards.
  • Knowledgeable of the menu for each function served and can explain the major ingredients and preparation methods for each item to be served.
  • Responsible for developing innovative and creative décor for Banquet function space.
  • Ensures all Banquet functions exceed the client’s expectations in accordance with the BEO
  • Supervise, lead, coach, motivate and empower the Banquet team including the Assistant Banquet Manager, banquet captains, servers, bartenders and banquet housekeeper toward achieving exceptional guest service results and complete associates engagement.
  • Manages employees during the shift and ensures appropriate professional standards of behavior, work standards, productivity, practices and customer care are enforced.
  • Maintains a positive teamwork environment.
  • Greets on-site contact for assigned event(s) and stays in contact through the event(s).
  • Ensures Banquet department scheduling and staffing is sufficient for all daily functions
  • Responsible for appropriate and timely setup of all functions and meets while maintaining standards of food, beverage and meeting specifications.
  • Provides pre-function briefing and table assignments to all Banquet staff.
  • Assists in the setup, breakdown, and storage of Banquet furniture, tables, chairs, equipment, supplies, audio visual, props, staging, dance floor, pipe and drape, portable bars, and any other related items.
  • Provides the client with accurate final billing at end of function and inputs payment into computer software.
  • Responsible for counting and maintaining inventory to include; banquet supplies, soda and liquor. Orders needed supplies.
  • Attends BEO and F&B meetings.
  • Works closely with the Director of Food & Beverage and all other Hotel Management.

Qualifications

Requirements:

  • Must have management experience in Banquets, Catering, or Food & Beverage.
  • Must be able to organize, plan ahead and manage workload.
  • Ability to work effectively in a fast-paced and multi-tasked environment.
  • Bartending experience preferred.
  • Audio Visual experience preferred.
  • This is a full time Management position that requires full flexibility, including the ability to work nights, weekends and holidays with a varied schedule.
  • Must be proficient in general computer knowledge to include Microsoft Office. Experience with OPERA operation system beneficial.
  • Must have excellent written and verbal communication skills.
  • Must have a genuine desire to understand and anticipate the needs of other in a fast paced environment.
  • Must possess the following traits; high energy, motivational leader, effective communicator, strong trainer and exceptional customer service.

Physical Requirements:

  • This position requires constant standing and walking. Frequent bending, squatting, handling and grasping. Must be able to lift and carry 50lbs. Pushing and pulling and average weight of 97lbs. Candidate must be able to pass a job specific post-offer physical prior to beginning employement with Oasis Hotel. 

Working Environment

  • Indoor working conditions in fast paced environment.

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