Learning Center Director

US-MO-Springfield
3 weeks ago
Job ID
2017-1785
# of Openings
1
Category
Child Care

Overview

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Prime, Inc.

Prime's enviable reputation within the transportation industry is a culmination of more than forty-five years of dedication to a unique corporate culture which seeks the most qualified professionals and routinely rewards them accordingly. Every Prime associate, driving and non-driving alike, is selected for their outstanding ability to perform well beyond typical expectations.

 

Positive, enterprising and highly-motivated individuals who possess the talent, creativity and drive to excel, routinely succeed once they join the Prime Team. The stated goal of Prime is simply to strive to be the best, not necessarily the biggest. The Prime Team cooperates to exceed customer requirements by providing exceptional customer service.

 

Prime has been built on the simple, yet significant philosophy that providing the best staff with the best equipment, the best support system and the best training ultimately leads to the best customer service. Prime's continued success is a direct result of a corporate culture that instills and inspires each associate to remain committed to reaching the pinnacle of their inherent potential.

Responsibilities

Ensure effective operation of the center for up to 81 children including up to 24 infants, as well as supervision of center staff. Manage delivery of quality early childhood education program. Hire and develop employees capable of educating preschool children. Build enrollment to operate center at capacity. Establish positive and ongoing communication with parents, community partners, and vendors. Implement curriculum and program philosophy; ensure facility maintenance, oversee all operational functions of the center, and demonstrate knowledge of legal regulations and standards by performing the following duties:

 

Essential Duties and Responsibilities include the following:

  • Establish an environment of learning by ensuring proper implementation and curriculum to maintain the integrity of the program; review lead teacher’s lesson plans weekly.
  • Communicate clearly, concisely and accurately with parents, staff, management, other company personnel and vendors in order to ensure effective operations at the school.
  • Achieve and/or maintain appropriate certification and accreditation programs and efforts.
  • Demonstrate knowledge and understanding of state licensing and other applicable regulations by continually maintaining compliance.
  • Manage the school in conformance with all state regulations and center’s policies, procedures, programs and processes.
  • Follow mandated reporting requirements. Communicate with regulatory agencies in a prompt, proactive, positive and professional manner.
  • Plan weekly staff schedules including managing time-off requests by staff.
  • Ensure appropriate teacher-child rations and at least minimum state teacher qualifications are met.
  • Accurately maintain appropriate and required records on staff and children.
  • Process compensation, benefits, and personnel-related actions, paperwork and documentation.
  • Properly maintain and administer all school financial and business related documentation.
  • Maintains building equipment and grounds to ensure a safe environment that meets Center and state/local regulations.
  • Maintains clean, safe, and healthy environment thru scheduled cleaning and frequent visual checks.
  • Implement and manage nutrition program, per state compliance; includes ordering snacks and other supplies as needed.
  • Coordinates equipment and/or facility repairs via established procedures; ensures timely completion of repairs to minimize any risk of injury to others.
  • Ensure state and federal “Wage and Hour” employment laws are followed including: overtime, payments, and rest and meal periods.
  • Keep fully apprised of all activities in the school and effectively resolve problems related to the management of the school or seek appropriate assistance from HR as necessary.
  • As needed, assume essential functions of any and all school positions.

Customer Service:

  • Provide an exceptional childhood learning environment/quality child care service experience that exceeds customer expectations.
  • Represent Prime by promoting and projecting a positive Center image in a friendly and enthusiastic manner with families and visitors.
  • Develop staff within the school to deliver exceptional customer experience.
  • Retain current families within the center while continuing to build new enrollment.
  • Manage waiting lists appropriately.
  • Schedule tours of the center as requested.

 

Leadership:

  • Lead with integrity honesty and knowledge that promote the Prime’s culture, mission, vision and values.
  • Create a positive enjoyable work environment; inspire trust and loyalty among all school staff.
  • Model appropriate professional behavior in stressful situations, gather factual data. Communicate with all appropriate and timely action; maintain confidentiality.
  • Demonstrate a high level of standards and controls.
  • Maintain an awareness of cultural diversity and incorporate cultural sensitivity in all school activities.

 

Business Requirements:

  • Actively participate in budgeting and financial goal-setting; recommend reasonable and accurate budgets.
  • Analyze operating, statements, center statistics, personnel reports, enrollment information, and other data, and take appropriate action to meet or exceed financial goals.
  • Maintains accurate financial accounting of school operations and protects company monetary assets.
  • Assume full profit & loss accountability for school.
  • Control and manage expenses within budgeted amounts and according to prescribed guidelines of compensation plan.
  • Collect approved tuition fees in an efficient and tactful manner; maintain monthly tuition recording/reporting summaries.
  • Ensure POS processes and procedures are performed as scheduled and required.
  • Strive to reduce employee turnover by creating and executing retention plans and strategies, which result in a reduction of employee turnover.
  • Maximize school enrollment and sales revenue by implementing Center directed marketing programs and strategies; develop effective local marketing strategies and community relationships/partnerships using marketing resources/tools.
  • Clearly understand and articulate brand positioning, center values and unique selling points of curriculum and school’s program offerings.
  • Conduct compelling tours with prospective families and convert to enrollment and ensure all center staff is trained to appropriately manage center marketing.
  • Hold monthly fire drills; quarterly tornado/intruder drills.

 

Talent Management:

  • Recruit, hire, train, develop and retain superior talent.
  • Monitor and manage school staffing levels. Ensure staffing development and talent acquisition in order to achieve and maintain school operational requirements.
  • Effectively manage employee performance by communicating clear expectations, establishing high standards, delegating appropriately, praising publicly and coaching privately.

 

Supervision:

  • Manage and direct school staff including recruitment, selection and development to achieve Center goals and objectives. May spend 10-15% of day covering a classroom.
  • Must attend 12 hours of continuing education per year, which may include First Aid, CPR and AED training.
  • Monitor/conduct CPR re-certifications for staff.
  • Monitor/guide staff educational clock hours.

Qualifications

QUALIFICATIONS REQUIRED:

Any combination of education, training, and experience providing the following knowledge, skills, and abilities.

 

Knowledge

Must have knowledge about the operation of a learning center. Childcare experience is required, management experience is preferred.

 

Abilities

  • Must be able to perform, with or without reasonable accommodation, all essential functions of the job.
  • Excellent customer service skills.
  • Proven track record of high performance and exceptional results.
  • Able to lead and manage successfully.
  • Skills in planning and organizing, able to meet strict deadlines.
  • Ability to work with frequent interruptions and changing priorities.
  • Typing speed of 45wpm, including proficiency with Microsoft Office.

 

Experience, Education, and Training

Must be able to demonstrate a solid work history as well as an interest in the industry,

be self-motivated, and possess excellent customer service/people skills. Must have at least 90 college credits with 18 credits relating to Early Childhood Education, OR 36 months experience and 18 ECE credits.

 

Physical Requirements

Must be able to multitask between the computer, phone, and different projects. Must be able to stand for up to entire shift, and position requires bending, lifting, and reaching to both ground level and overhead. Lifts and carries children; pushes and pulls equipment, supplies, etc. up to 50 lbs.

 

Working Environment

Primarily indoors with heating and cooling regulated in a general office environment. However, some time will be spent outdoors in various weather while observing children in the outdoors play area.

 

Licensing/Certification

Must be able to pass a job specific physical and TB test prior to beginning employment. Must be an approved Certified Director by the State of Missouri, or able to get certified within 90 days of hire.

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